Where is the Maldives?

The Republic of Maldives a chain of 1, 192 islands grouped into 26 atolls spread across 90,000 square kilometers. The tiny islands are located in the Indian Ocean, close to Sri Lanka and India. The average island size is around two square kilometers and there is only one resort per island, making the Maldives an extremely exclusive destination.

Do I need a visa to visit Maldives?

You do not require a visa prior to arrival in the Maldives. All tourists are granted a free 30-day tourist visa upon arrival. However, you must have a valid passport. If the passport expiry date falls within 30 days of arrival, tourists cannot extend their stay beyond the passport expiry date. Working/ Employment under a tourist visa is prohibited. Working visas are provided by the Ministry of Human Resources Employment and Labor.

What's the time difference?

Maldives is five hours ahead (GMT +05:00) of Greenwich Mean Time (GMT).

When is the best time to visit Maldives?

December to April is the dry season and as such it is peak season for tourists. During this period resorts can be fully booked and prices are at their highest. The Christmas-New Year period is the busiest period. Between May and November, the weather is still very warm and there is often sunshine. But the skies can become cloudy at times, humidity is higher and rain is more likely. The transition months of November and April are said to be associated with increased water clarity and better visibility for divers.

Where is Velana International Airport?

The Airport is located roughly one mile from the capital city, on an adjacent island named Hulhule.

What is the capital city of the Maldives?

The Capital of the Maldives is “Male’’” pronounced “Maa-ley”. Male’ is one of the smallest capital cities in the world. One third of the country’s population, about 100,000 people, live in Male’. Unlike any other island in the country, Male’ is a city of high-rise buildings and paved roads. While the government offices are located in one area, the main streets are lined with shops and offices. In the old bazaar area, which still houses the country’s hub of wholesale and retail trade, the lanes are so narrow that a single vehicle would find it difficult to navigate through, especially with its throngs of busy people.

What is the currency used?

The local currency is the Maldivian Rufiyaa but US Dollars are widely accepted everywhere. One dollar is equivalent to 15.42 Rufiyaa. You won’t find much need for local currency but if you wish to purchase any you can buy it at the foreign exchange counter at the airport. Keep your receipt as proof of purchase if you wish to exchange any back before departing.

Where is Bathala Island Resort, Filitheyo Island Resort, Hondaafushi Island Resort, and Medhufushi located?

Bathala is located at North Ari Atoll, approximately 40 Km from Velana International Airport.

Filitheyo is located at Faafu Atoll (Nilandhe Atoll) approximately 118 Km from Velana International Airport.

Hondaafushi is located at Haa Dhaalu Atoll, approximately 5 Km from Hanimaadhoo International Airport

Medhufushi is located at Meemu Atoll (Mulaku Atoll) approximately 140 km from Velana International Airport.

What’s the star rating AAA Resorts?

    • Bathala Island Resort                     3 stars
    • Filitheyo Island Resort                   4 stars
    • Medhufushi Island Resort            4 stars
    • Hondaafushi Island Resort           Luxury Lifestyle

TRANSFER, TRANSPORT – SEAPLANE

How can we get there?

You can get to our resorts following means.

  • Bathala Island Resort – Speedboat: 75 minutes, seaplane: 20 minutes
  • Filitheyo Island Resort – Seaplane: 35 minutes
  • Hondaafushi Island Resort – domestic flight 45 minutes plus 5 minutes speedboat.
  • Medhufushi Island Resort: Seaplane – 40 minutes

RESORT FACILITIES, AMENITIES

Tell us about the amenities and facilities we can expect from the resorts?

Bathala is 3-star property can expect following Facilities:

Resort Facilities

ACCOMMODATION:

  • 46 superior villas (45sqm) approx.

VILLA AMENITIES

  • Air-conditioning
  • Hot & Cold running water
  • Mini bar
  • Fan
  • Hair dryer
  • Open air shower
  • Sun beds

SPORTS & RECREATION

  • Darts, Board games, Volleyball
  • WINE & DINE:

DINING & WINING

  • 01 Restaurant
  • 01 Bar

EXCURSIONS

  • Night Fishing
  • Snorkeling Excursions
  • Sunset Cruise

DIVING

  • Good diving centre with necessary Equipments

What are the meal options available at the resorts:

Different resorts have different options and buffet varies with 14 days cycle:

Bathala Island Resort – All Inclusive.

Bathala All Inclusive Includes:

  • Breakfast, lunch and dinner, afternoon Tea/Coffee with snacks served at the main Restaurant.
  • Bottled water &Drinks served by the glass (including soft drinks, beer, house wine and pouring spirits**). Beverages to be served between 1000hrs and 0000hrs only. After midnight, all consumed drinks will be charged at the normal price.

(**Pouring spirits include: Gin, Vodka, Whiskey, Brandy, Tequila, Rum, Arrack and Martini)

 FILITHEYO ISLAND RESORT:

Filitheyo offer HB (Breakfast and Dinner), FB (Breakfast, lunch and Dinner) and All Inclusive.

If you book and paid as follows, you can expect following meals.

For HB (Breakfast & Dinner) at the MAIN RESTAURANT. You cannot exchange or interchange meals which is not included in the particular meal option. For instance, if you book HB and you can consume breakfast and dinner but not Breakfast and lunch instead of dinner or lunch or dinner instead of breakfast and dinner which was you’re your booked meal plan.

If you book FB (breakfast, lunch and dinner) you will get these meals from the MAIN RESTAURANT.

If you book All Inclusive you will get your meals and drinks as follows:

  • Lunch served at the Main Restaurant, Afternoon Tea/Coffee with snacks served at the a la carte restaurant and dinner served at the Main Restaurant.
  • Bottled water & Drinks served by the glass (including soft drinks, cocktails, beer, house wine and pouring spirits**). Beverages to be served between 1000hrs and 0000hrs only. After midnight, all consumed drinks will be charged at the normal price.

(**Pouring spirits include: Gin, Vodka, Whiskey, Brandy, Tequila, Rum, Arrack and Martini)

  • Mini bar soft drinks and Water (replenished once daily)
  • Selected cocktail & mocktails.
  • 20% discount on A la cart restaurant if bill exceeds US$50.
  • 10% discount on spa treatments.
  • 20% discount on special dinners
  • 2 excursions (Island Hopping & Sunset Fishing) per person per stay.

HONDAAFUSHI ISLAND RESORT:

If you book and paid as follows, you can expect following meals.

For HB (Breakfast & Dinner) at the MAIN RESTAURANT. You cannot exchange or interchange meals which is not included in the particular meal option. For instance, if you book HB and you can consume breakfast and dinner but not Breakfast and lunch instead of dinner or lunch or dinner instead of breakfast and dinner which was you’re your booked meal plan.

If you book FB (breakfast, lunch and dinner) you will get these meals from the MAIN RESTAURANT.

If you book All Inclusive you will get your meals and drinks as follows:

  • Lunch served at the Main Restaurant, Afternoon Tea/Coffee with snacks served at the a la carte restaurant and dinner served at the Main Restaurant.
  • Bottled water & Drinks served by the glass (including soft drinks, cocktails, beer, house wine and pouring spirits**). Beverages to be served between 1000hrs and 0000hrs only. After midnight, all consumed drinks will be charged at the normal price.

(**Pouring spirits include: Gin, Vodka, Whiskey, Brandy, Tequila, Rum, Arrack and Martini)

  • Mini bar soft drinks and Water (replenished once daily)
  • Selected cocktail & mocktails.

Can we change meal options once arrived at the resort?

Yes, you can but each room should have one meal plan. This means you cannot have HB, FB, AI for one guest and another person BB. All occupants in the same villas should have same meal options.

If we downgrade our meal options, can I get refund from the resort?

You can downgrade your meal options but if you downgrade meal option you can contact your tour operator or travel agent who made your reservations to collect refund. And importantly your tour operator or travel agent must inform the resort on change of meal plan.

What if I upgrade meal plan?

You can upgrade meal plan and must pay directly to the resort the price difference or your travel agent or tour operator must inform the resort upgrade and instruct upgrade or change to the meal plan.

MEDHUFUSHI ISLAND RESORT:

Medhufushi offer HB (Breakfast and Dinner), FB (Breakfast, lunch and Dinner) and All I           Inclusive.

If you book and paid as follows, you can expect following meals.

For HB (Breakfast & Dinner) at the MAIN RESTAURANT. You cannot exchange or interchange meals which is not included in the particular meal option. For instance, if you book HB and you can consume breakfast and dinner but not Breakfast and lunch instead of dinner or lunch or dinner instead of breakfast and dinner which was you’re your booked meal plan.

If you book FB (breakfast, lunch and dinner) you will get these meals from the MAIN RESTAURANT.

If you book All Inclusive you will get your meals and drinks as follows:

  • Lunch served at the Main Restaurant, Afternoon Tea/Coffee with snacks served at the a la carte restaurant and dinner served at the Main Restaurant.
  • Bottled water & Drinks served by the glass (including soft drinks, cocktails, beer, house wine and pouring spirits**). Beverages to be served between 1000hrs and 0000hrs only. After midnight, all consumed drinks will be charged at the normal price.

(**Pouring spirits include: Gin, Vodka, Whiskey, Brandy, Tequila, Rum, Arrack and Martini)

  • Mini bar soft drinks and Water (replenished once daily)
  • Selected cocktail & mocktails.
  • 20% discount on A la cart restaurant if bill exceeds US$50.
  • 10% discount on spa treatments.
  • 20% discount on special dinners
  • 2 excursions (Island Hopping & Sunset Fishing) per person per stay.

How can I make a reservations or reserve seats from the seaplane?

Guests does not have to take burden of reserving or contacting seaplane company. At our resorts, we do it for you. When guests reserve their room with proper arrival and departure international flight, our reservations will serve seaplane seat for them.  Please make sure you have paid for your transfer /transport.

Can I know seaplane departure time and how can I catch it?

Normally seaplane departs within 2-3 hrs from the time you check in.

How can I and proceed check-in to the sea plane?

We made is very convenient for you. When you arrive from International flight our 24/7 airport team will meet/greet you on arrival and take you to the seaplane check in counter and help you with all check in.

How about departure from the resort?

Your departure time is closely aligned to your international flight. Resort will inform you about our departure timing a day before your departure time.  Detailed letter will be delivered to your villa informing departure date and time.

Would there be anyone assisting us at Velana International Airport on departure day?

Certainly, our experience team of airport representatives will meet you on your arrival from the resort and help you check in to your international flights.

How can I make a reservation with AAA Hotels & Resorts?

Select your choice of resort on our website and we’ll send you instant confirmation.

How can I make a payment?

You can pay directly via the secure global payment gateway on our website. We accept Visa, Master Card and American Express Credit cards too.

How do I get confirmation of my booking?

Confirmation is instant.  Just select your resort, arrival and departure dates, the number of rooms required with number of guests and press the ‘confirm’ button. Our automated system will direct you to next step and prompt you to enter your details.

Do you have a counter at Velana International Airport?

Yes, we do. Our counter number is 38 and we also have an air-conditioned pavilion for our guests.

Which resorts are offered by AAA Hotels & Resorts?

Currently we own and operate 4 resorts in the Maldives; Bathala Resort, Filitheyo Island Resort, Medhufushi Resort and Hondaafushi Island Resort.

Do you provide airport transfers to and from the resort?

Yes, we do, you can request them at the time of booking. The resort will arrange a seaplane or speedboat transfer to tie in with your international arrival/departure.

What is the check-in process?

Just show your reservation voucher to the airport representative on arrival. Then we will transfer you to the resort via seaplane or speedboat.

Do you have a cancellation policy?

Yes, we do.

What is your office address and contact details?

AAA Hotels & Resorts.  G. Neem, 02nd Floor Majeedhee Magu, Male’ 20120, Maldives. Tel: +960 331 61 31, Fax: 334 1885   Email: sales@aaa.com.mv Website: www.aaaresorts.com.mv

How do I get to the resort?

The seaplane terminal is just 5 minutes by minibus from Velana International Airport. We’ll escort you there from the pavilion when your seaplane flight is ready. The speedboat will depart from a jetty adjacent to the airport.

What types of water activities are available?

Snorkeling and scuba diving in the warm, turquoise waters are some of the most popular activities in the Maldives, in fact the Maldives is renowned for it. All kinds of other watersports including canoeing, sailing, wind surfing, parasailing, deep sea fishing, jet skiing and water skiing are also very common. You can charter a yacht, perhaps with a captain and chef, to sail among the islands or go sunset fishing.

What type of clothing do you recommended?

Light clothing is ideal for the tropical climate. There is no dress code at the resorts (but you’re requested not to wear swimwear inside the restaurants). Ladies will find that high heels aren’t particularly suitable for the sandy ground on the islands. Women are also advised to cover bare shoulders and knees if they are visiting an inhabited island community on a day trip out of respect for the conservative local culture.

*Nudism is prohibited

Is anything else prohibited?

  • Alcohol
  • Pork
  • Narcotics, illicit drugs and psychotropic substances
  • Pornographic materials
  • Gunpowder and explosives
  • Weapons, firearms and ammunition
  • Spear-guns
  • Dogs
  • Idols used for worship

There is also a ban on removing the following items from the beach:

  • Coral
  • Shells
  • Any other items/creatures from the marine or beach environment

Please also note that shark fishing is illegal in the Maldives and all ray species are protected in the Maldives. Topless sunbathing is illegal.

Anything else I should pack?

Bring plenty of sunblock as the sun is extremely strong in the Maldives, we recommend Factor 30 at the very least. A hat is also a good idea, and a t-shirt or rash shirt to protect your back from sunburn whilst snorkeling. You may also want to bring mosquito repellent to wear in the evenings. We do everything we can to reduce the number of mosquitos on the islands but you may wish to take it as an extra precaution.

What about my arrival and transportation?

The AAA airport representative will be waiting to greet you on arrival at Velana International Airport and escort you to either to the Zitahli Lounge or the AAA Resorts Pavilion where you can wait for your resort transfer. The air-conditioned lounge offers a range of refreshments. You may also use the lounge whilst waiting for your international departure. There is no need for transportation while on resort islands as everything is within walking distance.

What is the climate like in the Maldives?

The Maldives has a tropical climate with an average daily temperature of 30°C. It rarely gets any cooler than 25°C (even at night or in rainy season). Days are sunny and humid but there’s always a refreshing, gentle sea breeze. There are two basic seasons; dry and wet. The dry season is from December to April. You will see little rainfall and slightly longer daylight hours during this season. During the wet season, May through November, more wind and rain is experienced, although temperatures are still warm.

Will I be expected to tip?

Tipping is not very common in Maldives as most resorts and restaurants automatically add a 10% service charge to the bill. Taxi drivers do not get tipped.

What are taxi fares like?

Tourists normally pay a US$2.00 or 25 Rufiyaa flat rate to any destination. You may be charged an additional 5 Rufiyaa per item of luggage.

Could I take liquor into the Maldives?

Nobody is allowed to bring in liquor to Maldives, unless he or she has a special import license for liquor, beer and related products. If somebody has bought liquor and beer and related items on his/her way to Maldives from a duty-free shop, these items will be bonded in Customs on your arrival and released on your departure. Nobody is allowed to bring liquor, beer or related products from resorts to Male’ (or other non-resort islands) and the capital city’s hotels do not offer liquor, beer and related products.

Will I be able to use my electrical equipment in Maldives?

Voltage in Maldives is 110 or 220 volts, depending on your location. The majority of sockets are the British 3-pin variety but some sockets are suitable for European two-pin plugs. We supply adaptors in the villas. We provide hair dryers at all our resorts.

Is the Maldives safe for visitors?

Yes, Maldives is probably one of the safest places in the world.

Is the tap water safe to drink?

The water is drinkable, and most hotels also offer bottled water.

Is English widely spoken?

Yes, so there will be no problems in communicating with people in many hotels, restaurants and on the public transport. We also have multi-lingual guest relations officers.

Can I use my Visa Card, Master Card, and Debit Card to take cash out?

Most of the local and souvenir shops in Male’ accept all major credit cards but none of these shops can offer you cash-back from your card.

Are there ATMs in the capital city, island or anywhere else?

There are ATMs located in Male’ including HSBC, Bank of Maldives, Bank of Ceylon and State Bank of India. There are also ATMs at the airport.

Are children allowed at the resort?

Yes, children are welcome at all of our resorts.

Are bath towels and beach towels provided?

Yes, we provide bath towels and beach towels. We also provide hairdryers in all our villas.

Why is Maldives a favorite among honeymooners?

The Maldives offers the ultimate in romance and seclusion. Couples can immerse themselves in the incredible beauty of the islands and the casual island pace of life. With mesmerizing sunsets and lush natural beauty, the Maldives simply radiates romance. Enjoy a leisurely breakfast brought to your overwater bungalow by boat. Discover an idyllic island for a private picnic for two. Arrange a traditional Maldivian wedding ceremony or renewal of vows. Or simply take a leisurely stroll along a secluded white sand beach and enjoy the spectacular scenery.

Are there hospitals and medical facilities?

The Maldives has modern medical and dental services, pharmacies, a large government hospital and many private clinics in the capital city of Male’. All of the resorts are also equipped with medical facilities and clinics.

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